Test Bank For A Systems Approach to Small Group Interaction Stewart Tubbs 11 Edition

Test Bank For A Systems Approach to Small Group Interaction Stewart Tubbs 11 Edition

Chapter 2: Communication Processes

TRUE-FALSE QUESTIONS

 1.  According to Harvard research Daniel Goleman, emotional intelligence is a combination of intrapersonal communication (personal competence) and interpersonal communication (social competence). 

Answer: True

2.  Interpersonal communication is defined as the process of creating meanings in the minds of others.

Answer:  False

3.  The ability to receive, interpret, analyze, and respond to messages is regulated by a person’s emotional intelligence.

Answer:  True

4.  When a person sends an Unintentional messages, they are transmitted through verbal communication only. 

 Answer: False

5.  The gap between what we intend to communicate and what is actually received is called the semantic differential. 

Answer: False

6.  Research shows that a group’s interaction patterns clearly affects the group’s success.

Answer:  True

7.  Sincere speakers blink between 10 and 20 times per minute.

Answer:  True

8.  Females consistently give more eye contact than males. 

Answer: True

9.  In a study of physically attractive people, it was found that they are considered to have less

credibility than their less attractive counterparts. 

Answer: False

10.  An endomorph is a person who is tall, thin, and fragile. 

Answer: False

11. You should void using technical jargon to impress others. This can confuse rather than clarify.

Answer: True

12. An average speaking rate is 150-200 words per minute.  

Answer: False

13.  Inflection refers to the resonance of the voice. 

Answer: False

14.  According to research, the more uncomfortable a speaker is, the more disfluencies she/he

uses when talking.   

Answer: True

15.  Interestingly, the filler words “um” and “uh” are also used in several other languages,

including French and Turkish.  

Answer: False